Areas We Serve
Serving:Greater Des Moines, IA — service area, no walk-ins
Dispatch Hours:Live Dispatch 24 Hours · Every Day — Emergencies Welcome
Contact Us:(833) 951-5733
24/7 across the Greater Des Moines metro

Category 3 Water Cleanup in Des Moines, IA

Category 3 water is the industry term for grossly contaminated water — the same category as sewage and black water, requiring the same protective response.

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Technicians in protective suits and masks assessing a contaminated sample, similar to category 3 water response
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Category 3 water cleanup addresses grossly contaminated water — the restoration industry's classification covering sewage, flooding, and water that has sat long enough to grow bacteria. This requires protective equipment, full sanitizing, and disposal of contaminated porous materials. We respond across the Greater Des Moines metro, 24/7.

Watch for these

What Falls Under Category 3

Signs you need this

  • Sewage backups and toilet overflows
  • Flooding from outside the home (rivers, streets, storm surge)
  • Category 1 or 2 water left standing more than 72 hours
  • Water contaminated by chemicals or other hazardous substances
  • Any water with an unclear or unconfirmed contamination source

Why it happens

Water damage restoration classifies water into three categories based on contamination level. Category 3 — the most hazardous — includes sewage, outdoor floodwater, and any water that has been standing long enough for bacteria to grow, regardless of its original source.

Our process

How Category 3 Cleanup Works

Classify the water

We confirm the contamination level before determining the cleanup approach.

Protective extraction

Category 3 water is extracted using appropriate protective equipment and containment.

Sanitize thoroughly

All contacted surfaces are sanitized to address the contamination.

Dispose of affected materials

Porous materials that can’t be safely disinfected are removed and disposed of.

Dealing With Contaminated Water?

Category 3 water needs proper protective handling. Call 24/7 across the metro.

Call (833) 951-5733 Free damage assessment · Open 24/7
Where we work

Serving the Greater Des Moines Metro

Our dispatch network reaches the whole metro — Des Moines, West Des Moines, Ankeny, Waukee, and the surrounding suburbs.

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Questions

Category 3 Water Questions, Answered

How do you know if my water damage is Category 3?
We assess the source and how long the water has been present — sewage and outdoor floodwater are automatically Category 3, and even a clean-water leak can become Category 3 if left standing more than about 72 hours.
Does Category 3 always mean sewage?
No — while sewage is the most common example, any water contaminated by outdoor sources, chemicals, or extended standing time falls into the same category and needs the same protective handling.
Is Category 3 cleanup more expensive than a regular leak?
Generally yes, since it requires protective equipment, more extensive sanitizing, and often disposal of materials that a Category 1 cleanup could simply dry and keep. We give you a clear price after a free assessment.

Get Category 3 Water Handled Safely

24/7 dispatch across the metro. Call immediately.

Call (833) 951-5733 Free damage assessment · Open 24/7
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Call (833) 951-5733