Areas We Serve
Serving:Greater Des Moines, IA — service area, no walk-ins
Dispatch Hours:Live Dispatch 24 Hours · Every Day — Emergencies Welcome
Contact Us:(833) 951-5733
24/7 across the Greater Des Moines metro

Sewage & Biohazard Cleanup Across Greater Des Moines

A sewage backup is a health hazard, not just a mess. Des Moines Water Damage handles safe extraction, sanitizing, and disposal across the metro, 24/7.

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Technicians in protective suits and masks testing a contaminated sample, the kind of protective process biohazard cleanup requires
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Sewage and biohazard cleanup covers safe extraction of contaminated water, sanitizing affected surfaces, and properly disposing of materials that can’t be salvaged. Des Moines Water Damage responds across the Greater Des Moines metro with a free damage assessment.

The problem

Contaminated Water Is a Health Risk, Not Just Water

Sewage backups and other contaminated water carry bacteria and other hazards that regular cleanup methods don’t address — and materials that absorb it often need to be removed rather than dried.

What you’re dealing with

  • A sewage backup from a clogged or damaged main line
  • A sump pump or ejector pump failure pushing contaminated water inside
  • Flooding that picked up outdoor contamination on the way in
  • Uncertainty about what can be cleaned versus what must be discarded

How we solve it

  • Safe extraction using the right protective equipment and process
  • Sanitizing of all affected surfaces, not just visible cleanup
  • Proper disposal of contaminated porous materials
  • Documentation for insurance and, where relevant, health department requirements
What we handle

Sewage & Biohazard Services We Coordinate

From an active backup to full sanitizing and disposal.

Sewage Backup? Don’t Touch It — Call.

Contaminated water needs the right protective process. Call now, 24/7 across the metro.

Call (833) 951-5733 Free damage assessment · Open 24/7
Our process

How a Sewage Cleanup Call Works

You call, we answer

Describe the backup and avoid contact with the affected area until help arrives.

Fast, safe dispatch

A crew with the right protective equipment is routed to you.

Extraction and assessment

Contaminated water is extracted and the affected area is assessed.

Sanitize and dispose

Surfaces are sanitized and unsalvageable materials are disposed of properly.

Why choose us

Why the Metro Trusts Us With Sewage Cleanup

Proper protective process

Contaminated water handled safely, not like a regular spill.

24/7 dispatch

A backup doesn’t wait for morning, and neither do we.

Full sanitizing

Surfaces treated, not just water removed.

Documentation

Records to support your insurance claim.

Signs to call

Call for Sewage Cleanup When

  • Sewage or contaminated water has backed up into your home
  • A sump pump or ejector pump has failed during a storm
  • You smell a sewage or waste odor without a clear visible source
  • Water damage happened alongside a plumbing or septic failure
  • You’re unsure whether affected materials are safe to keep
Where we work

Serving the Greater Des Moines Metro

We dispatch across the whole metro — Des Moines, West Des Moines, Ankeny, Urbandale, Johnston, Waukee, Clive, and the surrounding suburbs.

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Common questions

Sewage & Biohazard Cleanup Questions, Answered

Is it safe to clean up sewage backup myself?
It’s not recommended. Contaminated water carries health risks that need proper protective equipment and disposal methods, which is why this is handled differently from a regular water cleanup.
What happens to items that get contaminated?
Porous materials like carpet, drywall, and some furniture usually can’t be safely disinfected and need to be removed and disposed of. Non-porous items can often be cleaned and sanitized.
Is sewage backup covered by insurance?
Many policies cover sewage backup, sometimes under a specific endorsement — it depends on your policy. We document the incident to help support your claim either way.
How fast can you respond to an active backup?
We prioritize dispatch for active sewage backups across the metro, 24/7, since the longer contaminated water sits, the more it can spread and the more materials it can affect.
Will my home smell like sewage afterward?
Once extraction, sanitizing, and drying are complete, odor should resolve. If a lingering smell suggests contamination remains in a hidden area, let us know so it can be checked.

Get Your Free Sewage Cleanup Assessment

One call gets a properly equipped crew moving — no obligation.

Call (833) 951-5733 Free damage assessment · Open 24/7
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