Emergency line open — answering 24/7

Active Flooding or Storm Damage? Call for Emergency Dispatch

Water and fire damage don’t wait, and neither do we. Des Moines Water Damage answers around the clock across the Greater Des Moines metro, with a free damage assessment and fast crew dispatch.

Call (833) 951-5733 Now

24/7 live dispatchFast crew responseFree assessment

Part of Des Moines Water Damage — 24/7 restoration dispatch for the Greater Des Moines metro.

A storm drain overflowing with water at night, the kind of active weather event that triggers emergency restoration dispatch

24/7Emergency Line

FastCrew Dispatch

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For an active water, storm, fire, or sewage emergency anywhere in the Greater Des Moines metro, call Des Moines Water Damage at (833) 951-5733 any hour. A live dispatcher answers 24/7, helps you limit damage while help is on the way, and gets a crew dispatched fast.

We respond to

Emergencies We Handle Around the Clock

Active flooding

Basement floods, burst pipes, and appliance failures — extracted before damage spreads further.

Sewage backups

Contaminated water safely extracted and the area sanitized.

Storm damage

Emergency roof tarping and board-up to stop further water entry.

Fire & smoke damage

Soot cleanup and odor removal starting as soon as it’s safe to enter.

Sump pump failure

Fast extraction to keep a failed pump from flooding a whole basement.

Frozen & burst pipes

Water shutoff guidance and fast cleanup during Iowa cold snaps.

Every Minute Counts — Call Now

A live dispatcher is ready to help you limit the damage and get a crew moving your way across the metro.

Call (833) 951-5733 Free damage assessment · Open 24/7

Before we arrive

What to Do Right Now While You Wait

✓Shut off the water source if it’s safe to reach and do so
✓Move furniture, rugs, and valuables away from the water
✓Avoid using electrical outlets or appliances near standing water
✓Do not enter a room with sagging ceilings or structural damage
✓For any active fire or gas smell, leave immediately and call 911 first

Our process

From Your Call to a Restored Space

A live dispatcher answers

Any hour, we pick up and get your address and the type of emergency.

Fast dispatch

A crew is routed your way with an honest estimate of arrival time.

Free assessment on-site

The crew documents the damage and scope before anything is decided.

Stabilized and restored

Water is extracted, openings are secured, and restoration work begins.

Where we respond

Emergency Coverage Across the Metro

From Des Moines and West Des Moines to Ankeny, Urbandale, Waukee, and the surrounding suburbs — crews are ready 24/7.

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Emergency questions

Fast Answers When Every Minute Counts

How fast can an emergency crew get to me?

We dispatch as fast as possible, 24/7, across the entire Greater Des Moines metro. Response time depends on your location and current call volume, and we’ll give you an honest estimate when you call.

What counts as a restoration emergency?

Active flooding, a burst pipe, a sewage backup, storm damage that has opened up the structure, or fire damage. If water is actively spreading or your home is exposed to the weather, call right away.

Do you charge extra for nights and weekends?

You get a free, on-site damage assessment before any work is decided, so there’s no surprise about scope before you agree to anything.

What should I do while I wait?

If it’s safe, shut off the water source, move valuables away from the affected area, and avoid electrical outlets near standing water. For any active fire or gas smell, leave and call 911 first, then call us.

Do you really answer 24/7?

Yes — a live dispatcher answers day, night, weekends, and holidays. No voicemail queue.

Don’t Wait for the Damage to Spread

One call reaches a live dispatcher, 24/7, with a free damage assessment. Call Des Moines Water Damage now.

Call (833) 951-5733 Free damage assessment · Open 24/7

Proudly serving the Greater Des Moines metro as Des Moines Water Damage — see our full service area.